Conditions of Booking


BROADFIELD CONDITIONS OF BOOKING

ACCOMMODATION;
All accommodation is offered subject to availability at the time of enquiry and the tariffs are applicable according to season. The accommodation will remain secure once a deposit has been received or the client credit/debit card details have been given at the time of booking.

PAYMENTS/DEPOSITS;
A deposit of £10 per person is required for all rooms booked; this is none returnable .Deposits can be made by post in the form of a cheque or by card over the telephone. Full payment should be made on arrival unless otherwise stated by the proprietor. For late bookings Full payment can be made by credit /debit card when booking over the telephone. Payments by credit/debit card will be subject to a 2% administration charge.

CANCELLATIONS OF BOOKINGS;
the lead name of the booking must give notice in writing, (e-mails and telephone calls are not accepted) and the charges shown below apply from the date we receive the cancellation notice. These charges are to cover our expected losses which must be paid by you, or if anyone travelling with you cancels their booking. Every effort will be made to re-allocate your booking to someone else once we receive your cancellation notice in writing. Then in which case no charge will be made to you.


Time we receive your notice to cancel
Before arrival

Cancellation charge
(excluding late bookings)

Cancellation charge for late bookings

More than 56 days

Loss of deposit

 

55-29 days

50% cost of booking price

 

28-22 days

70% cost of booking price

 

21-8 days

90% cost of booking price

90%cost of booking price

7 days or less

100% cost of booking price

100% cost of booking price

 

 

 


HOLLIDAY INSURANCE; when making your booking you are entering into a legally binding contract and you are advised to take out insurance to cover for the event of possible cancellations.

YOUR RESPONSIBILITY; we want to wish all our customers a happy and carefree stay with us, but please remember you are responsible for your own actions and the effect they have on others. If we believe your actions could upset, annoy or disturb other guests, suppliers or our own staff, or put them at risk or danger or damage to property belonging to other guests or ourselves and visitors, we may end your stay and terminate your contract with us with immediate effect and full payment of your stay will be taken.

DAMAGE TO HOTEL PROPERTY;
any damage to hotel property must be reported in the first instance to the proprietor or their representative as soon as it is discovered. Also any damage to hotel property must be paid by the person causing the damage. (All rooms are checked before and after occupation of guests) This will be added to the guest/s bill at the end of their stay. Where damage has occurred during the guest/s stay and not reported, the guest (lead named person) will be informed by the proprietor in writing and a bill for the repair/replacement of the damage will be sent along with the room charges for the time the room is out of action due to the damage. Rooms are cleaned and checked on a daily basis when occupied and any damage is reported to the proprietor when found.

NON-RESIDENT GUESTS;
Residents are welcome to invite their guests into the hotel between the hours of 12 mid-day and 5pm. And 7pm and 10pm in the residents lounge only. We refer to these guests as non-residents. Non-residents must vacate the premises at the time the resident retires. Non-residents may only remain on the premises if the resident is present or at the proprietor's invitation. NON-RESIDENTS MUST NOT REMAIN ON THE PREMISES OVERNIGHT. If this is discovered, the resident and non-resident will be asked to leave immediately and the appropriate room tariff will be charged, An un-registered ,non-registered overnight guest is in contempt of fire safety regulations and therefore, putting themselves and others at risk.

RESIDENT DOGS; dogs are welcome to stay with their owner. This is limited to one large dog or two small dogs on the premises at any one time. (Excluding the proprietors two dogs) The owner of the guest dog must be responsible for it at all times and must comply with the rules specified by the Guest House /Hotel. Any inappropriate behaviour or damage to the premises or other guests and/ or their possessions; by the dog, the proprietors are not liable and this is solely the responsibility of the dog owner.

(DOG RULES) Dogs are not allowed in the dining room at any time. Dogs are allowed in the lounge with the owner but must be kept on a lead at all times. Dogs are not allowed on the seats or beds. Owners must provide their own pet beds, feeding bowls and food for their dog. Dog towels are available on request, as dogs must be cleaned down if they have been on the beach before entering the house. Please ensure you pick up after your dog whilst out as penalty fines are in progress within Bridlington.